Home care workers complain of stress

Most home care workers are suffering increased workload and
stress, a new survey has found.

The research for Unison showed that 80 per cent believe their
job carries more responsibility, and 78 per cent are under
increased stress.

It also concluded that less than half of the 3,047 home carers
quizzed feel they are supported by their manager, and more than a
fifth are considering leaving the job.

Pay rates for the workers, most of whom are women, start at only
£4 per hour rising to a maximum of £6 per hour for
others. The average pay rate is between £5.12 and
£5.44.

Malcolm Wing, Unison’s head of local government, said: “This
first ever major survey of home care workers highlights some
important warning signs, that the government and local authorities
ignore at their peril.

“Labour has called for more home carers to free up hospital beds
by providing support and care in the home. But how are they to
recruit home carers when the existing workforce feels undervalued,
underpaid and unsupported?” he said.

Wing said the research carried out by NOP shows that the role of
home care workers has shifted away from domestic tasks to personal
and nursing care.

Other findings were that 51 per cent suffer back pain, with most
identifying their work as the cause. More than two thirds say they
work in “unsafe” homes, 59 per cent frequently.

Unison has launched a campaign to promote and develop home care
services, and to examine ways of improving pay, training and career
opportunities.