Ceredigion Council in west Wales needs to challenge traditional
ways of delivering services, reinvigorate its workforce and engage
the local community, the Audit Commission and Social Services
Inspectorate recommended in a report published this week.
The annual joint review of the council’s social services
department concludes that, while some people’s needs are met well,
others waited too long for a service.
The report describes prospects for improvements in the short
term as uncertain. “The most significant service gap relates to
support for older people with mental health needs and their
carers,” it says.
A council spokesperson said the council fully accepted the
“challenging agenda for change” and had made some progress.