New regulations requiring care homes to provide clear information on terms and conditions have been announced by care services minister Ivan Lewis.
The new rules will force care homes to set out their terms and conditions, including fees, before a resident moves in which will help families who are choosing a care home on behalf of a frail or vulnerable relative.
The regulations are in response to an Office of Fair Trading report which criticised the lack of transparency in the sector.
Lewis said: “We expect to know how much our groceries cost – we should be able to demand the same service for something as fundamental to a person’s quality of life as what they can expect from their care home.”
The rules will come into effect in July.