Support Service for Personal/Individual Budgets through Direct Payment

Neighbourhoods and Community Care Directorate
Contract Opportunity

We are seeking tenders from suitably experienced organisations wishing to provide an advice and support service to service users receiving a personal/individual budget made via a direct payment. The contract will start in April 2009 with funding of £450,000 payable over the 3-year term.

Our aim is to ensure that eligibleservice users can access a serviceoffering advice and support in person,over the telephone, by electronic mailand in writing. The successful tendererwill be able to offer help and supportwith:

  • Personal Financial Management -enabling service users to properly manage a Personal/Individual Budget made through a Direct Payment;
  • Recruitment and Selection ofPersonal Assistants – enabling service users to advertise for,interview and appoint a suitable Personal Assistant;
  • Employment of Personal Assistants– enabling service users to mak eappropriate arrangements for theongoing employment of a PersonalAssistant;
  • Employment, Financial and Legal Issues – enabling service users to understand all the statutoryfinancial, legal and employmentobligations arising from receiving a Direct Payment and/or employing aPersonal Assistant.

    Tender documentation will be available from Monday 10 November 2008 by visiting the internet webaddress, selecting Tendering Opportunities then Support Service forPersonal/Individual Budgets through Direct Payment

    Interested parties should return HARD copies of their detailed submission, together with all theadditional information as required, to the authorised officer by 12.00 noon Wednesday 7 January 2009


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