News

Seven months before Victoria Climbie’s death, managers in north Tottenham social services area office of Haringey social services told department bosses that a proposed restructuring could be dangerous to service users, writes Gideon Burrows.

The office had lead responsibility for Victoria Climbie who died in February 2000 while a major departmental-wide reorganisation was underway.

Twelve team managers and senior practitioners wrote to the then director of social services, Mary Richardson, on 7 July 1999 warning her the proposals were "potentially dangerous and detrimental to the people who we offer a service".

"These proposed changes are causing a huge amount of anxiety amongst the staff…. This and the lack of clarity is beginning to have an impact on the staff moral and service users," it continues.

The reorganisation included cutting management posts from twelve to six. Team managers had to reapply for their own posts.

Among the authors of the memo was Angella Mairs, the immediate team manager of Lisa Arthurworrey, Victoria Climbie’s social worker. Mairs was suspended in March this year following an internal investigation into the case.

The assistant director of social services, Carol Wilson, was also told in meetings with union representatives during June and July 1999 that team members were concerned about the effects of the restructuring.

Both Richardson and Wilson have now left Haringey to take up director jobs elsewhere. They have refused to speak to Community Care, but are understood to be giving evidence to the Laming inquiry.

Meanwhile the current social services director at Haringey has backtracked over her claim that social workers were not overworked at the time of Victoria Climbie’s death.

Anne Bristow made the claim at a Haringey policy and strategy meeting. She later issued a statement confirming: "we are of the view that our social workers did not have excessive workloads in 1999/2000".

But this week she conceded that the conclusion had been "premature".
A spokesperson for Bristow said: "We have had another look at the information available for 99/2000 period. It is not as robust as we originally thought, and we now feel it is premature to draw any conclusions from it about workloads at the time."

He added that Haringey fully recognised that staff felt and feel under pressure in social services.

Minutes of a meeting between assistant social services director Carol Wilson and Unison representatives in June 1999 reveal the department was considering transferring a deputy team manager to Haringey east children and family’s section, based at north Tottenham, to ease workloads.

* The workload of Haringey frontline children and families social workers is still excessive, says public sector union Unison.

Staff have complained that the forms they have to complete are 50 pages long compared with only seven pages in neighbouring Tower Hamlets, and twenty eight pages in Hackney.