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Professionalism says poor standards must be outed

Posted: 06 September 2001 | Subscribe Online



I read with interest your article “Calling time on victimisation” (9 August) as I myself am a whistleblower. In June last year I applied for a post as a residential social worker, was offered an interview and subsequently a position. I took up the post, which involved moving house, in November 2000.

On starting my new role I quickly became aware that the job specified at interview was not the job I was doing. The hours were long, sometimes 48-hour shifts, and there was no support available to staff. Management style was one of intimidation, to the extent that some staff were told they could be sacked at any time as they were still in their probationary period, and many were told they were incompetent.

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The final straw came when I witnessed an incident of sexual abuse between two of the children in my care. When I reported this, I was told not to take it further as I was “labelling” the children, even though I was the third person to report such an incident involving the same two children.

I complained to my immediate supervisor, who then made a list of complaints from all the staff and took it to her supervisor. This did not work and my supervisor began to be victimised, repeatedly being told that it would be in her best interest to leave the company.

The bullying, intimidation and poor childcare practice became so bad that seven staff, including myself, left. I had secured another position two weeks before I left and upon leaving the company I complained to its internal audit department. I did not dare do this before I left as I knew that my life would be made very difficult.

Other people also complained and an investigation was set in motion. It is due to be completed at the end of the month.

Since the complaint I have been the victim of “hang-up” phone calls at my home and place of work. Another person who complained has had their job offer revoked, and another has had their job offer put on hold pending further investigation. I have also received a letter asking for my relocation money to be repaid, which I have refused to do as I feel I had no choice but to leave and, more obviously, the money had been spent on relocating.

I have now had enough and want to go back home. However, this will cost several thousand pounds, which I do not have. The stress is making me ill. That said, I would do the same again as my professional standards would never allow me to keep silent against a company as bad as the one I went to work for.

Name and address withheld

Don’t pin the blame on football culture

I have long admired Beatrix Campbell’s Perspectives on class and gender issues, but I feel that her dismissal of anti-social behaviour orders and her stereotyping of football fans is mistaken (Perspectives, 16 August).

Women make up at least 10 per cent of football fans, but nowhere near that percentage of hooligans, so it is hardly fair to lay the blame for hooliganism with “football culture”. This culture can involve mutual respect between differing nationalities and races. Unfortunately, it can also be shaped by narrow-minded bigotry.

Local authorities’ reluctance to seek anti-social behaviour orders might be due to the suspicion that it is another short-term fix intended to appease common fears and a vengeful press.

For too long we have overlooked the fact that most crime, particularly violent crime, is committed by males. Yet families, individuals, women and ethnic minorities cannot afford to wait around for the government to make a “connection between mainstream values and anti-social behaviour” before getting the protection they deserve from “perceived”, or real threats of violence.

Government policymakers could take heed of Campbell’s call for an investment in childhood.

Richard Edwards
Probation officer
Harrogate

Money shouldn’t be the main motivator

I was surprised to see that in your recent Community Care website question (News, page 4, 30 August) 82 per cent of respondents believe that the government’s recruitment campaign for social workers has the wrong emphasis and should include pay rises.

Although large salaries are a great motivator in employment this must not overshadow the need to find new, motivated social work staff who will join the profession at an exciting time, not just for a good salary but also for the job itself.

To do this we need to improve the image of the profession and get it on a par with areas such as teaching, nursing and other public service employers. Advertising will perhaps also encourage people who do not historically ask for this kind of support to make more use of the social work service.

As a diploma in social work student (qualifying at the end of this year), I am looking forward to gaining a social work post and all the ups and downs that go with this.

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I am also looking forward to earning a fairly good salary, which I think it is. Where else can you study for two years, earn up to £24,000 and work from 9am to 4pm? Am I on my own?

Simon Hunter
Buxton
Derbyshire


Carers’ contributions deserve recognition

Savitri Hensman’s article “Equal but Different” (16 August) rightly highlights the importance of partnership between users, carers and service providers, whether health or social care, in ensuring the most effective use of resources. This emphasis on the partnership is particularly important when you consider that carers contribute at least £34 billion a year in care.

Carers’ contributions to long-term care in economic terms are likely to be considerably greater than that of either social services or the health service. That is why recognition and proper support for carers is both a moral and economic issue.

Diana Whitworth
Chief executive
Carers National Association

Charities foot the bill for home adaptations

I was interested to see that junior health minister Hazel Blears acknowledges the importance of home adaptations in reducing older people’s accidents in the home (News In Brief, page 6, 9 August).

The Association of Charity Officers represents a group of more than 200 charities and benevolent funds which are regularly asked to fund adaptations because of the failure of the current system.

Our research shows that member charities spend from £200 to several thousand pounds per individual home adaptation.

There has been a large increase since our last survey (between 1997 and 2000).  Often several charities have to co-operate to meet the need and this increases the administrative burden on charitable funds.  

Charities are asked to pay because: people cannot afford their assessed contribution; they are asked to wait up to two years for an occupational therapy assessment; or they are told they will wait up to 18 months for any statutory funding once the need has been established. Add to this the postcode lottery of differing eligibility criteria operating from one local authority area to another.

These delays and the demand on charities, along with the minister’s comments, give a clear message. People are suffering by not receiving the service they need, and the NHS in the longer term will be forced to spend much more as a result of these failures. Urgent action is required.

Valerie J Barrow
Director
Association of Charity Officers

Lack of support

I would like to add to your story about the British Association of Social Workers’ representation service (News, page 4, 16 August).

I have been a member of BASW for many years. I first made contact with it in 1999, following a period of stress-related illness due to problems at work. At that time it informed me it would be unable to represent me against Kent Council.

My illness has been defined by occupational health and other assessments as being caused by work-related issues, so I was not a “time-waster”. Even after sending detailed reports of my situation, I feel that I had no support or constructive advice. In the latest conversations when I informed them I was unable to continue with my work due to illness, the suggestion was to “get another job”.

At no time during my membership do I recall being told to join a trade union, and I did not feel I would have to, as I naively thought BASW would give me full support and representation if I needed it.

Name and address withheld



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