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No vision and no urgency

Posted: 31 January 2002 | Subscribe Online


Social services consultant Keith Fletcher feels that the Welsh task force on recruitment was a missed opportunity.

A year ago the National Assembly for Wales set up the task and finish group to address the recruitment and retention crisis in social care. At the time I was part of a team developing an implementation strategy to address the elements of the crisis.

The creation of the group produced inevitable "planning blight". Local authorities in Wales quite reasonably put their own (and our) initiatives on hold. They wanted to be part of a national strategy and to benefit from any resources that might come their way as a result. If the group's report led to a national strategy the delay would be a price worth paying.

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In spite of the growing crisis on the ground there were good reasons to believe that the task and finish group would deliver the goods. There was little disagreement about the nature of the problem and the terms of reference were crystal clear: identify the problem, improve the public image, explore strategic partnerships, develop recruitment and retention policies, and process the reform of social work training.

There had been some useful groundwork already. People Need People published jointly by the assembly, the Department of Health and the Audit Commission, October 2000, is an excellent framework on which to construct a recruitment and retention strategy for social care.

Last August the task and finish group published its report on the web. It was a grave disappointment. There is no vision and no urgency. Difficulties are not faced, some are scarcely even addressed. Many of its recommendations are anodyne and there is not even a tentative price tag. There is, in short, nothing for the assembly to accept or reject. The service providers and commissioners and the thousands of people in Wales who depend on an increasingly groaning social care structure are in much the same position as they were a year ago. The problem has continued to grow.

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Good work has continued in the Care Council for Wales and some of the authorities. But the capacity to make best use of the analysis, the options it generates and the costs it implies is limited by the absence of a national strategy.

The assembly has acknowledged the problem and needs now to clarify how it will resource solutions. As to what the solutions will be, ad hoc local or regional strategic partnerships need to convene quickly to identify their own means. The wait for a national strategy is over.



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