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Reading social services has been told to improve its record-keeping after an inquiry into the care and treatment of Winston Williams found failures in reporting and recording information, writes Clare Jerrom.

In May 2000, Williams, who had a diagnosis of schizophrenia, was found guilty of murdering Katie Kazmi. At the time of the murder in September 1999 he was already subject to community psychiatric and social services supervision.

"Much was known about Williams but there were failures in recording and communication," the inquiry by Thames Valley Health Authority said.

The inquiry said national and local guidance on the care programme approach were largely ignored. The patient and significant others were always absent from CPA meetings, and the process was eventually abandoned, the report says.

Risk management was "basically flawed", it claims, and out patient management was also "unplanned and chaotic".