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Recruitment crisis worst in the South East and children's services

Posted: 12 September 2002 | Subscribe Online


Nearly half of local authorities experience difficulties in recruiting children and families field social workers, according to the latest social services workforce survey.

This figure rises to two-thirds of authorities reporting extreme difficulties in the east Midlands and the South East.

The report looks at recruitment and retention, training and qualifications, and pay in social services departments.

Vic Citarella, consultant adviser to the Local Government Association on workforce planning and training, said the Social Services Workforce Survey 2001 gave managers "better tools to develop a strategic and practical approach to tackling the human resource management difficulties facing the sector".
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The survey found an average vacancy rate of 9.4 per cent last September. Children and families field social workers had an even higher vacancy rate of 11.3 per cent. The three areas with highest turnover rates were occupational therapist posts, home care workers and children's residential care workers.

Recruitment and retention problems have become so severe that, between April and September last year, more than £13m was spent by social services departments in England advertising their vacant posts.

Almost two-thirds of departments now advertise vacancies on the internet, as well as in local and national press, and specialist journals. One-third hold job fairs. One in 10 authorities are trying to recruit from abroad in an attempt to ease shortages.

More than three-quarters of respondents reported using long-term agency staff - costing social services an estimated £74m between April and September last year.
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Only 2 per cent of social services departments' budgets for employees was spent on training last year - just £97m out of £4.7bn.

But the government's drive towards joint working seems to be working. Ninety-two per cent of social services departments operated joint teams with the NHS. The services most likely to have existing joint teams were those working with mental health service users, people with learning difficulties and older people.

However, just under a third indicated they had long-term plans to transfer employees as part of setting up a care trust.

- Social Services Workforce Survey 2001 from david.mellor@lg-employers.gov.uk


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