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Shelter in warning over rent collection

Posted: 15 May 2003 | Subscribe Online


Recommendations from the Audit Commission that social housing providers put more focus on rent collection could lead to more homelessness, housing charity Shelter warned last week.

The commission's report says collection of rent - the biggest source of revenue for housing associations - is steadily deteriorating.

In 1999-2000, only 36 per cent of associations met the target set by social housing regulator the Housing Corporation that arrears should be no more than 5 per cent of gross rental income.
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The commission warns that further deterioration could make it more difficult for some associations to maintain current levels of service, and that, by not pursuing arrears, they could send the wrong message to those tenants who fail to pay.

But Shelter believes that greater emphasis on rent collection performance indicators may encourage housing associations to take more cases to court. Instead, it is calling for a new performance indicator on tenancy sustainment.

The move follows Shelter's warnings in February that tens of thousands of council and housing association tenants were being made homeless by landlords who were resorting to court action too readily.
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Shelter's director of policy, Alistair Jackson, said:"Vulnerable people, such as pensioners and poorer families, find themselves in arrears often through no fault of their own because of mistakes and delays in benefits.

"With well over a million people in rent arrears, we fear that things will only get worse and thousands more people will become homeless." 

- Go to www.audit-commission.gov.uk


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