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Failure to protect

Posted: 08 January 2004 | Subscribe Online


Is it time to scrap the Data Protection Act 1998 and start again? The flaws and inadequacies in this piece of legislation have recently been thrown into sharp relief by the murders of Holly Wells and Jessica Chapman in Soham in 2002 and the death of two pensioners in London recently.

Humberside Police and British Gas have tried to shield themselves from criticism using the Data Protection Act. Humberside Police destroyed vital information on Ian Huntley that, if shared, could have prevented the girls' deaths. British Gas failed to notify social services that they had cut off the gas supply to a couple in their eighties for non-payment of a £140 bill. Both pensioners were later found dead, one of hypothermia, one of heart failure.
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In both instances, the suggestion that the DPA was at fault has been rejected by the information commissioner Richard Thomas, whose job it is to oversee the implementation and interpretation of the act. Essentially, he argues that "the act requires the exercise of judgement" and that in these cases, the judgement was wrong.

But the fact that these organisations could get it so seriously wrong with such tragic consequences is a symptom of a badly worded, ill-conceived piece of legislation which simply leaves too much to the discretion of individual authorities. Things have moved on and, though the act is relatively recent, there is already a strong case for revisiting the concept of data protection.

Consider the government's new identification, referral and tracking initiative, which has already ground to a halt in some pilot authorities because it has proved impossible to get social services, health and police authorities to agree on what information is "shareable" under the act, and what is not.
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True, home secretary David Blunkettt has just launched a review of the DPA's implementation. And education secretary Charles Clarke has promised to sort out the problems it creates in children's services with the publication of the new Children Bill, expected in February. But tinkering around the edges is not what is needed. It is to be hoped that one of them will have the courage to repeal the act and try again.


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