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Airline's wheelchair charge is 'unlawful'

Posted: 05 February 2004 | Subscribe Online


Budget airline Ryanair's practice of charging disabled passengers for the use of wheelchairs is "unlawful", a judge ruled last week.

Bob Ross, who has cerebral palsy and arthritis, was charged £18 for the use of a wheelchair when he flew out of Stansted in March 2002 and again on his return the following month.

But Judge Crawford Lindsay ruled that Ryanair had a legal duty under the Disability Discrimination Act 1995 to make a "reasonable adjustment" for Ross by providing him with a wheelchair free of charge.
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Ross, who was awarded £1,336 in compensation, welcomed the decision. "Ryanair was blatantly operating a two-tier fares system - a cheap deal for non-disabled passengers but a raw deal for disabled travellers."

The Disability Rights Commission, which supported Ross's test case, now wants Ryanair to pay compensation to 50 other disabled people who have also complained about paying the charge or face group legal action.

Ross's case was against the airline and Stansted Airport Limited. Both accepted that Ross should not have had to pay the fee but disagreed about who was responsible. Ryanair is planning to appeal against the ruling that it should cover the cost.


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