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What's social work?

Posted: 01 April 2004 | Subscribe Online


It is ironic that social care has gained a national body to reinforce the boundaries of its profession, just as they are becoming more porous.

The General Social Care Council (GSCC) is expected to help forge a stronger identity for the sector by overseeing registration of all its professionals. Having wrestled with its role for more than a century, social care finally has a means to define and police its profession.

But at the same time the boundaries of social care are becoming ever more blurred. Social care values and practices are alive and well. But increasingly they exist outside, as well as within, mainstream services.
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A plethora of initiatives in recent years has spawned new groups of professionals: those working for Sure Start, Connexions, youth offending teams, drug action teams and the like.

The philosophy of social care has been transported into these new programmes and many of them are staffed by professionals who previously worked for social services departments. But few of those now working in new settings would describe themselves first and foremost as social workers; their identity has been defined by where they are, rather than from where they have come. Just as social work receives legal protection for its title, the profession as we now know it may cease to exist in decades to come.

These changes are not reversible because they are a logical response to the challenges we now face as a society. Too often professions have been built around structures rather than people. It is difficult to justify the continued existence of separate professions working closely with the same service users.

It is inevitable that new professional roles should emerge to meet the diverse needs of different age groups. A century ago we didn't worry about teenagers. Now we expect professionals who work with adolescents to combine skills previously associated with youth and community work, social work, adolescent mental health and careers services.

And as the population of older people grows, there is a greater demand for rehabilitation professionals who combine elements of nursing, occupational therapy, social work and home support.

These changes are not only driven by users' needs. Perpetual difficulties in achieving greater inter-agency working are inevitably leading to a more radical approach: a total realignment of professional boundaries. The problems faced in meeting current demand are also playing a role; serious staff shortages throughout social care are forcing some rationalisation.
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The government has also taken an interest in this agenda; but in some ways it is running to catch up with changes in practice, rather than driving them. The new workforce unit established in the Department for Education and Skills after the publication of Every Child Matters comes at a time when new roles are already emerging. You only have to browse the jobs pages of Community Care to note that the traditional social worker post is increasingly facing competition from new, multi-focused, age-specialist roles.

These changes pose obvious threats to the identity of a profession that has always struggled with what it is. In future it will be increasingly difficult to distinguish a social care professional from other professionals. But whereas health and education professionals have strong identities to which they revert regardless of the diversity of their roles, social care professionals have no equivalent strength of identity.

Social care may hope to end up like nursing - having a strong core identity with plenty of specialisation within it. But, unlike nursing, social work has suffered from a history of self-doubt and uncertainty. We are currently in an in-between state. The old certainties, such as they were, are being left behind. But the future direction is still unclear.

On the one hand social care is finally developing a professional structure. The GSCC's register will help to improve the integrity and status of the profession. A graduate social work workforce is in development. The social work profession has legal protection; unqualified staff will no longer be tolerated within it.

In many ways the spreading of social care values and practices across professional boundaries is a sign of success. But such diffusion also threatens the profession's identity.

Lisa Harker is chairperson of the Daycare Trust.


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