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The Simon Heng Column - A service user's view of social care

Posted: 10 June 2004 | Subscribe Online


Being disabled can be a full-time job. Recently, I began using the direct payments scheme. So rather than other people organising my care package, I am supposed to have greater freedom of choice about who, how and when I receive the care I need. It is being sold as the means to achieving greater independence.

What I am finding out is that direct payments also means more responsibilities, risks and problems to solve. Which means more worries.

When you take on the direct payments scheme, you will probably employ people yourself, rather than pay an agency.
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When you become an employer, you have to be responsible for paying people regularly (the people who work for you rely on you for the money to pay their bills and so on).

You will also have to pay the Inland Revenue the appropriate tax and national insurance contributions. And you will have to ensure that you are insured against damage and injuries to yourself and your carers. To do all of this, you have to keep accurate records.

Although there is often help available, you have responsibility for recruiting and selecting your carers. This can take a long time.

There is always the risk that the carers you choose will be go sick, leave or just be unsuitable. You quickly realise that you need contingency plans for when things go wrong - and, believe me, they will break down at some point! And I haven't even begun to address the minefields of employment law, health and safety legislation or staff trainingÉ
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If I don't agree about the hours of care I need, or I think the rates I'm expected to pay my carers is not competitive, I have to negotiate with my local social services department and the independent living fund about how much they are prepared to pay for my care!

You might say that this is all part of being more independent. It seems to me that it has turned being disabled into full-time job.

Unpaid, of course.


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