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Cross services protocol agreed

Posted: 19 August 2004 | Subscribe Online


The six largest councils in north west England have drawn up a protocol clarifying who is responsible for supporting a carer when they look after someone living in a different local authority.

Services commissioned following a carers' assessment are often delivered to the service user to provide the carer with a respite break. Director of Lancashire social services Richard Jones said this can cause problems when the person receiving care and their carer live in different local authorities.
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"It can mean that two separate packages of care are being delivered to the same individual based on two separate care plans, sometimes by two different care providers," he added.

As a result, the local authorities have drawn up a new cross-boundary carer's assessment protocol under which the local authority where the service user lives will take responsibility for the carer's assessment, review and the subsequent commissioning of services or support. The service user's council can then get the cost of providing the services reimbursed by the carer's local authority.


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