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Posted: 09 June 2005 | Subscribe Online


Who's doing it? Anita Walsh.

Where? East Riding of Yorkshire Council.

Job description: Assessing the needs of visually or hearing impaired people and arranging equipment and assistance.

Skills/qualifications needed: Ability to use sign language, patience, sense of humour, empathy.

What's good about the job? Often simple, cheap things can greatly improve clients' lives. I get job satisfaction from that. I love face-to-face contact. My job shows someone cares. Clients can be isolated, and some have families who don't bother much. I also find sign language fascinating.
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What's bad about the job? I wish there was more deaf awareness and that people were more patient with deaf relations, not mocking them for asking a question twice or making remarks such as "She hears when she wants to."

Pay: £17,000.

What's the job like? I visit clients and assess their needs. An assessment takes about an hour. We can suggest a range of ideas. It might be simply recommending the talking books service. Or help with cooking - you can stick different-shaped "bump-ons" on microwaves and cookers, so visually impaired people can tell which setting they are using. There are talking products including microwaves, bathroom scales and watches. Loop systems for hearing-impaired people amplify without distorting. When I show a client a loop and they hear a human voice for the first time in years, their faces light up. For deaf people who live alone, being able to hear the television on a loop gives them company. Without assistance, people will muddle on with a poor quality of life. Some equipment such as magnifying computers and readers - where you feed in a document and a voice reads the text - is too expensive for the council to provide, but charities and families can help.


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