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Strategic Moves: Thinking, Planning and Delivering Differently
Change Agent Team, Department of Health
CD-Rom available free from housinglin@e-a-c.demon.co.uk

STAR RATING: 4/5

It is refreshing to find a resource that really does focus on meeting the needs of service users - as defined by them, writes David Moore. As such, it represents a powerful agent for positive change in service planning and design.

This is a very practical resource, developed and produced with and by practitioners, and will enable commissioners to develop their expertise in strategic commissioning.

There are five modules: learning about strategic commissioning; developing planning capacity information, intelligence and systems; commissioning approaches and structure; resources, and developing an action plan. There are sample presentations, designed for a wide range of stakeholder audiences and issues, complete with facilitator notes and a 15-minute video showing the benefits of a strategic approach to commissioning.

David Moore is head of commissioning and customer care, Milton Keynes Council