Cafcass chief executive Anthony Douglas has hit back after Ofsted published its third damning verdict this year on the family court body's private law practice.
Douglas said the findings predated Cafcass's generous government grant settlement this year and predicted that private law would bounce back at the next inspections.
The inspection of the experience of Cafcass service users in South Yorkshire rated private law practice as "inadequate" and public law "adequate", the bottom two of four gradings.
The result from the inspection in February matches the finding from a report in May on the South East region, while a report on theEast Midlands in February found services overall were inadequate.
Adequate
Douglas said "at the very least" he wanted private law to be graded as "adequate" in any future inspection, but he added: "We need to be good to outstanding in all parts of our work. You can't have full public confidence without that."
The South Yorkshire repeated many of the previous two reports' criticisms of private law: inadequate assessment of domestic violence and its impact on children significant delays in case allocation, and inadequate case recording and management.
Ofsted said some of these issues, for instance on domestic violence, had been identified as far back as 2005.
Addresss the failings
Douglas said Cafcass would address the failings through a significant increase in spending on training and a new national practice and performance assessment system, launched this autumn.
Under this, practitioners' work will be graded according to standards currently being agreed between Ofsted and Cafcass, with indivdually tailored training programmes put in place to correct deficits.
Paul Bishop, Cafcass representative for trade union Napo, welcomed the system, saying it would demonstrate to Ofsted the level of good practice in the organisation. But he said it should not be continued "year after year", with investment instead switched to direct work with children. He added that the delays identified by Ofsted required more frontline staff.
Cafcass spending shift leads to loss of self-employed practitioners
Cafcass sets out to improve handling of private law cases
Cafcass: Anthony Douglas takes blame for private law 'failings'
Social workers 'must use GSCC code to challenge workloads'
03 July 2009
Book review: Using the Law in Social Work
01 July 2009
Be wary of using search engines for benefits advice
18 June 2009
Legal Update: local authorities cannot rush through charging policies
16 June 2009
Positive images of social work
01 July 2009
Laming review of child protection
12 May 2009
Bristol finds common assessment framework liberates social workers and spreads responsibilities
01 July 2009
Helping people with mental health problems who are in debt
29 June 2009
How ITV Fixers have enabled young people to go public with life stories
17 June 2009
Social workers 'must use GSCC code to challenge workloads'
One third of children may be living with binge-drinking parents
Khyra Ishaq: Accused face retrial after jury discharged
Details of government consultations
12 June 2009
Government Legislation
02 December 2008
Private Member Bills
21 November 2008