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Diary of a Children’s Fund manager.

Friday 27 August 2004 11:27

This month was doing its best to convince me it didn’t exist. Unprecedented in recent times, things seemed to be falling into and staying in place. Then I pick up the phone and have one of those frozen moments - a colleague who I’d call a dear friend has died suddenly and unexpectedly.

Years ago when I was very new and very eager he took me under his wing and let me in on his rules for survival.

A bit of a maverick, he seemed to know everyone who you needed to know and a fair number you’d rather not, always able to pick a path through the people, the politics and the ups and downs.

His enduring philosophy and message was never forget that "people are important" and that they are the reason you are in this work. I have felt stuck many times in the years since, but this message has always been a fixed point on the compass with which to relocate and then keep going - keep people at the centre of everything.

In true community development style he embraced the values of patience. If you want "real" enduring change, it takes time and "you have to keep starting things up to keep them going". This was not a cheap excuse for inactivity but certainly many others underestimate quite how much patience and time is sometimes needed.

"Try to listen more than you talk" was the other mantra. This was part of his survival kit that I have wrestled with most and still need to do some further work on. Even in emergencies I still try to talk rather than listen my way out of trouble.

The final section of his survival induction covered the concepts of laughing and strong tea. I excelled on the strong tea, to such an extent that I am still trying to wean myself off the caffeine. Laughing had several sub-sections but the main one was being able and prepared to laugh at yourself and the chaos that sometimes engulfs you, this prevails as an essential component of everyday work life for me.

Recently I said to him that I would not have fancied being his manager. Not because he didn’t tick all the boxes, because he did. It was his determination to overwrite what was in the boxes before he did the ticking that was difficult.

I hope I’m wrong but it feels like this sort of informal induction is on the decline. My early lessons have helped me survive and the messages about people, time and laughing are as important to me today as when I first heard them.

I will miss my friend. I’m not sure how he would have told me to manage something like this but I suspect he would have said on some days you’ve just got to remember to laugh and "keep on keeping on". Cheers.

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