After a slow start the take-up of direct payments among disabled
people is increasing. But, writes Lauren Revans, it is a different
story among mental health service users.
The Department of Health announced last week that an estimated
2,500 disabled people now receive direct payments across the
UK.
This is a marked improvement on the slow implementation and
uptake rates after the scheme was officially launched in April
1997.
Direct payments were designed to allow disabled people to manage
and pay for their own care, rather than having it organised by
their local social services departments.
But, while the word on direct payments is finally spreading,
there are certain groups of disabled people who have been left out
of the conversation.
The National Centre for Independent Living, which supports
disabled people living at home, says it is aware of only 10 mental
health service users in the UK who receive direct payments. People
with learning difficulties have been slightly more successful, but
still only represent a tiny proportion of direct payment users in
comparison with people with physical disabilities.
The reasons behind the scheme's variable dispersion across the
community are manifold. To begin, it was largely disabled people
who campaigned for the right to receive direct payments. This
raised awareness among that group and automatically gave them a
sense of entitlement other groups do not share.
Then there is the historical problem of contact between mental
health service users and social services departments. Disabled
people have traditionally had their day-to-day needs met by social
services departments but mental health service users deal with a
mix of professionals and their only point of contact with the care
agencies might be a community psychiatric nurse.
The wording of the Community Care (Direct Payments) Act 1996 and
subsequent guidance was also deemed by mental health service user
representatives to be geared largely towards disabled people.
Independent living advocate Katy Murray complains that the
language of the 1996 act is not broad enough and does not encourage
imaginative interpretation. In Essex, four people with mental
health problems and 20 with learning difficulties now receive
direct payments. But that still only represents a fraction of the
total 260 disabled people on the scheme locally.
"I believe the act is supposed to be all-encompassing, but the
terminology and language has not allowed people to think like
that," says Murray. "The term personal assistant, for example,
appears to conjure up a view of a physical assistant supporting
with physical intervention."
But the major problem mental health service users and people
with learning difficulties face in terms of gaining access to
direct payments appears to be the varying degrees of ignorance,
anxiety, and reluctance displayed by local authorities and
professionals who are in a position to promote the benefits of the
scheme to potential users.
"Mental health users miss out because care managers don't know
enough about the legislation and how to use it," NCIL development
officer Laura Luckhurst says. "Social services need to avoid
discriminating against whole groups of service users by offering
direct payments to some groups but not others."
There are many examples where the need for direct payments among
mental health service users and people with learning difficulties
are not even being considered, let alone met. In one case, a young
man with learning difficulties who wanted to use direct payments to
pay for a special school outside his local authority area was
refused access due to lack of resources. Others have been
considered unsuitable because of their fluctuating need - despite
the flexibility of the direct payment schemes being one of its key
advantages.
Deputy director of learning difficulties charity Values Into
Action, Catherine Bewley, says the two big sticking points are the
issues of consent and management. She criticises the lack of effort
made to put people in a position to give their informed consent by
helping them to understand the scheme, but also says there is
misinformation about consent as a legal issue.
User groups argue that it is discriminatory to assume that
people with mental health problems or learning difficulties cannot
cope with direct payments. They want more emphasis to be placed on
the entitlement under the legislation for people to manage direct
payments "with assistance".
Direct payments adviser at the Centre for Integrated Living in
Cheshire, Sheila Murray, says: "Mental health service users often
can't take on the whole role of the employer. But as long as the
person has control over who the people are, when they are coming,
and what they do, then that's all we look at. The actual
administration side can be taken over by anyone."
The benefits of the direct payments scheme for people with
mental health problems and learning difficulties are evident.
Examples include a handful of mental health service users who
self-harm and are now using direct payments to pay personal
assistants to carry out activities deemed potentially dangerous,
such as cooking and ironing, and to be with them at times when they
are likely to feel vulnerable.
But there is a long way to go before such examples become the
norm. A spokesperson for the Mental Health Foundation and the
Foundation for People with Learning Disabilities says: "You can't
just assume that people can or cannot cope because of their
diagnostic labels."