Events Details
Dealing with Difficult People
Venue:
Shelter Training Unit 13, City Forum, 250 City Road, London EC1V 2PU
Description
This course looks at why people become difficult and explores a range of calming techniques to use when people are agitated or angry. Delegates will develop the skills to enable them to take control of challenging situations.
Further Information
Contact:
Miss Lizzie Thomas
Address:
Shelter Training
Unit 13, City Forum
250 City Road, London
EC1V 2PU