Social
workers are understandably wary of talking to journalists. And rightly so, given
a lot of the press pack too often portrays the profession as nothing more than a group of monstrous
child snatchers, with tales
of 'care failings' drowning out any positive social work stories.

Image via Flickr (Infrogmation)
But
there are exceptions, and today I came across an interesting piece
from a local paper in the American town of Reading (which bizarrely is also in a county named Berkshire) that shows how, sometimes,
social workers and journalists can join forces to ensure people get the help
they need.
In the short article, titled 'Social worker goes the extra mile' Reading Eagle reporter Mike Urban (a suitably American name that sounds like he has jumped straight out of a cop show) tells of how he received a call from a teenage domestic violence victim who was in distress. She had been searching for help on the web and came across a story Urban had written on teenage mums so had called him for help.
Urban
writes:
'I called Amariles Rivera, director of the Baby University of the YMCA of Reading & Berks County, who offered me a lot of good advice and resources to pass along to the girl. But Rivera went beyond that. She told me to give the girl not just her office number but her personal cellphone number in case the girl needed advice on the weekend or after-hours.'
'Rivera could have directed me elsewhere, explaining that the girl wasn't a client, or even local, but instead did what social workers often do. She helped someone who needed it.'
The
story isn't remarkable because of the social worker's intervention - as Urban
notes going the extra mile is what a lot of 'social workers do' every day - but all
credit to him for publicising it.
The fact that a service user in need of help eventually found someone they could call thanks to a local paper publicising work with teenage mothers, also shows the value in local services promoting their work and suggests that, just sometimes, when a journalist rings, it can be good to talk.

It didn't take much encouragement for me to feature a picture of Joanna Lumley in a blog post.