Personalisation, I am in no doubt, would transform the lives of mental health service users and lead to better outcomes. Before I'd even heard of self-directed-support, I was lobbying for it. Why, I wondered, does nobody listen to my own assessment of my needs? There is one reason that appears to preoccupy the minds of everyone I've met involved in commissioning services: that of risk.
Recently in Personalisation Category
by Clare EvansThe success of personalisation depends on service users helping each other to escape dependency and move to independence
I have often been enthused by exciting articles on personalisation, but there is seldom mention of the models of long-term support that service users need in order to take advantage. Yet disabled people, keen to support their peers, have shown the effectiveness of centres for independent living in supporting less empowered service users to take control of their lives.
by Anna BirdThe take up of personalised services has been slow for mental health users to date. But there are signs this is set to improve
Personalisation has its roots in the disabled people's movement, and, for many people with physical disabilities, the personalisation agenda has allowed the balance of power to shift towards greater individual choice, control and empowerment. However, there are distinct barriers in moving towards greater personalisation in mental health. Most people with mental health problems still have little control over their care, and meaningful choice and independence are still a long way off.

by Steve Rogowski
Personalisation does not have its roots in social work, but in the reforms of the Thatcher era which New Labour has embraced
The Social Care Institute for Excellence has recently argued that personalisation originates from social work values such as respect for the individual and self-determination. It also argued that direct payments had their roots in the service user movement and the social model of disability with notions of participation, control, choice and empowerment being to the fore.

by Simon Heng
If personalisation is to move forward, personal assistants employed by direct payments users will need a better deal.
What attracts you, when you're looking for a job? Decent pay, for sure, maybe even a progressive pay scale. Also, good working conditions; reasonable holiday entitlement; challenging, but not impossible tasks; job security - almost certainly; training, to hone your skills and to develop new ones; a pension that your employer pays into; and regular supervision to give you a chance to share any potential difficulties.

by Peter Beresford
Service users must redouble their efforts to back personalisation because policymakers' initial enthusiasm appears to be waning.
Earlier this year, individual budgets were heralded as the reform that would transform social care. Anyone who doubted them was liable to be taken off the team.
Direct payment users treasure their relationships with their personal assistants, but can feel uncomfortable on pay dayBy Simon Heng
One of the great things about being trained as a cognitive behavioural therapist is that I can now lead a guilt-free existence, which, as I was brought up in the faith which relies on guilt for its ongoing membership, I take as a personal achievement.
by Peter BeresfordThere's a simple truth emerging about the future of social work and social care. As service users, practitioners and carers, people clearly want the greater choice and control that 'personalisation' promises to offer. Well who wouldn't? But they don't want to be set up to fail and they have some very big questions which demand answers.
Service
users and their families need access to independent information and advice if
personalisation is to work, says Stephen Burke

By Steve ArthingtonĀ
Amid talk of choice and freedom, service users must remember they also gain more responsibility under personalised services
