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Social work-media relationship must work both ways

By Sally Gillen



It is a truism that frontline social workers feel vilified by the media. or years they have felt more vulnerable to criticism in the press than other professionals with responsibilities to protect children. Media coverage of child deaths has appeared ignorant at best and vindictive at worst and general reporting of social work issues is often riddled with inaccuracies.



So it comes aslittle surprise that our survey of journalists reveals high levels of ignoranceabout issues such as social work being a degree-level profession and thedifferences between social work and the wider social care landscape. 

This knowledge gapmust be filled. Community Care will do its bit by creating a fact sheet forjournalists. But there will not be large-scale change without the professionitself taking action.

 It is easy to criticise the media for misrepresentingsocial work and, while it can seem wilful, it cannot always be the case. Ifthey get it wrong then surely social workers themselves have a role to play inhelping them to get it right.

One journalist whotook part in the survey said it was “notoriously difficult to get a social workperspective”, so she normally didn’t bother. 

Understandably, councils may feelapprehensive about engaging with the media. But journalists who continuallycome up against fortress-like council press offices will find a way to telltheir story anyway. By barricading themselves out of the reach of the media,councils may believe they are protecting themselves in the short-term but they aresimply allowing poor and inaccurate reporting to thrive. 

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