A brief guide to how to complain from someone who has been on the other side of complaints. Not many times, I hasten to add, and none that have actually gone very far -  but I know what ticks the boxes as far as official complaints procedures are concerned. Firstly, local authorities actually quite like official [...]

Read the complete post at http://fightingmonsters.wordpress.com/2008/08/28/how-to-complain-about-me-or-to-the-local-authority-generally/

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Posted 28 Aug 2008 6:14 AM by Fighting Monsters | Report Abuse

Filed under: social work, work, local authority, uk, health, social services, kitten, mp, council, how to, Complaint, how to complain, complaints procedure