Large public sector organisations work best with systems. It can be understood to a point as the numbers of people at work in these organisations can be high - but sometimes we get a little over-fond of procedures at the expense of care and attention - and compassion. When procedures aren’t adhered to, they can strain [...]

Read the complete post at http://fightingmonsters.wordpress.com/2009/02/11/lost-in-the-system/

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Posted 11 Feb 2009 5:53 AM by Fighting Monsters | Report Abuse

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