Yesterday I was at the end of the phone when a carer  called – furious that the service was not able to deliver what had been expected of it. Honestly, the rage was mostly deserved. There I was, trying to explain why transport for an appointment had not arrived, why a carer hadn’t been/hadn’t recorded he [...]

Read the complete post at http://fightingmonsters.wordpress.com/2009/05/08/rage/

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Posted 8 May 2009 4:52 AM by Fighting Monsters | Report Abuse

Filed under: social care, social work, social issues, older people, dementia, work, mental health, local authority, old age, elderly, health, carer, mental health act, local government, mental health act 1983, approved mental health professional, personal, AMHP, Best Interests Assessor, cancelling appointments, anger with social worker, ear bashing