by Mithran Samuel

Devon Council is currently shaking up its care management function in a reform which promises to both lower the costs of adult social care services and make them more personalised around the user - what the jargon lovers among us may describe as a "win-win".
We have been here before of course. Early results from the In Control pilots - the acme of personalisation - suggested giving users a personal budget could both improve outcomes and lower costs, though a recent evaluation was mute on the subject. But can it really be right that councils can sustainably achieve better services for lower costs?

Read the complete post at http://www.communitycare.co.uk/blogs/social-work-blog/2008/04/devon-promises-holy-grail-of-e.html