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Top 10 Contributor
Female
redana Posted: 1 Feb 2011 5:20 PM

Why is it that sometimes the automated responses are not coming through? Having checked the spam box, there's also nothing there. I'm used to this being fairly instantaneous- so is this a current problem generally?

Top 75 Contributor

me too. Think it must a be a system issue with carespace.... Simeon? 

Not Ranked

yeah i havevnt been getting any

Top 10 Contributor
Male

Likewise!

Top 10 Contributor

I thought it was just me.

Top 10 Contributor
Female

I'm glad it's not just me, but does anyone at carespace know why this is happening? please?

Top 50 Contributor

Hi everyone, I'm not aware of any issues but I'll raise this with our technical people

CareSpace support

Top 10 Contributor

I am not getting any at all now.   (Notifications)

Top 10 Contributor

TomN:

yeah i havevnt been getting any

This is not that sort of forum.

 

Top 10 Contributor
Female

still not getting those responses..........I'm expecting to open my mail anytime soon to hundreds of messages that must be stuck out there in the atmosphere

Not Ranked

Shirack:

TomN:

yeah i havevnt been getting any

This is not that sort of forum.

 

 

how do you mean?

Top 10 Contributor

You either understand or you don't.                                  I admire you for question, it is so refreshing.                           Don't ever change.

Best wishes.

 

Pete.

Top 10 Contributor
Female
anyone getting any yet?
Top 10 Contributor

redana:
anyone getting any yet?

No

 

Top 75 Contributor

My RSS feed is redistributing loads of OLD forum posts, but no email notifications for days:-(

Top 10 Contributor

You can also complain directly to: simeon.brody@rbi.co.uk and comcare.carespace@rbi.co.uk

Not Ranked

Shirack:

You either understand or you don't.                                  I admire you for question, it is so refreshing.                           Don't ever change.

Best wishes.

 

Pete.

 

what an enough are you on about i dont understand what you said

Top 10 Contributor

What's happening Simeon?

Top 25 Contributor

redana:
anyone getting any yet?

i wish....

Not Ranked

Shirack - thanks for your e-mail telling me what you meant.

by the way im still not getting any.

Top 10 Contributor
Male

I think that Simeon is on strike!!!

Not Ranked

I'm not on strike but sadly this is something I can't resolve - the tech guys are still looking into it and will hopefully find a solution soon. Apologies for the inconvenience.

Top 10 Contributor

Should have kept us informed. Worse than BASW.

Top 10 Contributor

Maybe some College(s) hackers blew a fuse feud!

Top 50 Contributor

I'm afraid this issue is still confounding us. Hopefully there will be better news tomorrow.

CareSpace support

Top 10 Contributor

Thanks for keeping us updated.

Top 50 Contributor

You did pass the test - well done, that's a very useful Firefox add on!

Unfortunately we have not yet passed the test...Sad

CareSpace support

Top 50 Contributor

Ok - we believe the email issue has now been resolved. Please let me know if you have any more problems.

Thanks for your patience

CareSpace support

Top 10 Contributor
Female

Simeon, hate to tell you this, but I thought carespace had gone quiet- turns out its the same old problem again- not getting those automated responses.Sad

Top 150 Contributor

yes same here!

Top 10 Contributor

Here we go again but maybe it is not such a terrible hardship to keep in touch with posts one is interested in. God we have become spoilt in certain areas. Is it an indication that we are only interested in our own comments?

Perhaps if there was not an automated response it would eliminate duplicate points.

Top 10 Contributor
Female

Shirack:

Here we go again but maybe it is not such a terrible hardship to keep in touch with posts one is interested in. God we have become spoilt in certain areas. Is it an indication that we are only interested in our own comments?

Perhaps if there was not an automated response it would eliminate duplicate points.

 

or perhaps we are interested in the reponses and views different to our own as it potentially gives the space to reflect and question our own views.

 

Top 50 Contributor

Ok, that's bad - I will refer it to the relevant people and hopefully it will be sorted out quickly.

CareSpace support

Top 10 Contributor
Female

O.K,  in the grand scheme of things, there are much more important issues, I know that. But, I'm still not getting any automated responses.

Top 50 Contributor

Hi everyone

The email alerts should now be working again. Apologies for the problems with this - hopefully it's now resolved.

Cheers

Simeon

CareSpace support

 
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