I had a very similar experience myself Lins2 and can totally understand the difficulties that frontline staff in Harringey were facing.
I thought the programme was balanced and highlighted to the lay person exactly the pressures and issues we face. The disgusting campaign by The Sun has led to a ridiculous outcry led by people that don't have any idea of what is like to walk into a house and carry out this work. Nor do they understand the demands placed on us by other agencies and management.
I've read the serious case review carried out by Harringey and it appears that procedures were followed and that little was done "wrong" in this case. Obviously there have been failings as this poor child died in horrific circumstances under the noses of the very people who should be protecting him. But this is where the inquiry needs to focus, not on blaming individuals who appear to have done as much as they could and now carry a heavy burden of guilt.
The things that interested me most were:
1. Harringey managers pretty much denying that finances were an issue in deciding whether a child would be placed in Foster Care. Its always an issue no matter what they may tell people.
2. It would be dangerous to believe Harringey is an isolated borough of bad practice. I've worked in other London boroughs where this type of thing could VERY easily have happened.
3. Although its easy to pass the blame in these cases (and I see its happening again), how have the Police come out of this without any attention?