Community Care Live FAQ

Community Care Live FAQ

Here is a list of frequently asked questions. Please contact the Community Care Live team if you need more information.

When is the event?

Tuesday 25 and Wednesday 26 April 2017

Doors open: 9 am
Programme commences: 9.30am
Event closes: 5.00pm

Where is the event?

Manchester Central Convention Complex, Windmill Street, Manchester, M2 3GX
General Enquiries 0161 834 2700

What is the event about?

Community Care Live is an essential learning and engagement opportunity which is free to attend for registered social workers, directors and commissioners.

This year you will benefit from longer, more interactive training sessions designed to equip you to tackle the challenges you face in your day-to-day work.

The event has a wide-ranging conference programme and an exhibition of 50+ organisations from local authorities, service providers and charities

Who should attend?

Delegates must be social work professionals or those who work closely with these services.

How can I register to attend?

Fill in the registration form. You will receive a confirmation email with your badge number. Alternatively, you can register on the day but registering in advance will save you queuing on arrival.

Is an event guide available?

You will receive a pre-event guide a few weeks before CC Live with details on what’s on over the two days. The website will be updated as new sessions and speakers are added to the programme. You will get a free event guide on the day.

What is the dress code?

The dress code is casual.

Should I bring my CV?

You can bring your CV to discuss with those exhibitors who are recruiting and for advice in our interactive zones.

Where do I pick up my badge?

Print your confirmation email and bring it to the event where your badge will be printed. This will gain you access to both days.

Can I pre-book to attend sessions from the conference programme?

All sessions are available on a first come, first served basis only. There can be a high demand for space in some sessions so we suggest you arrive at least 15 minutes before the start of any session you particularly want to attend. Don’t forget that the programme is different on each day.

Is there a charge for registering pre-event?

Registered social workers, local authority commissioners and procurement officers, local authority workforce and development leads/managers, police officers, local authority YOTs and probation officers can register for the event for free any time before the event or on the day.

Community Care Live continues to be free for social workers registered with the HCPC or equivalent bodies only by the involvement of our sponsors and exhibitors. To protect their integrity at this event, we are unable to offer free places to delegates from any organisation who is attending for business promotion purposes.

As a result, any other attendees will have to pay a fee on arrival at the event of £350 + VAT at 20%.

False declaration or distribution of any promotional literature will not be tolerated and will result in you being asked to leave.

If you have any queries on the process please email

I am a student; can I visit the event?

Free attendance is available for final year degree students and those in higher levels of education.

Can I have a visa invitation?

We do not issue visa invitations.

How to get to Community Care Live Manchester 2017

Manchester Central is an iconic venue in the heart of Manchester. Manchester Central is right in the centre of the UK and easy to reach via Manchester’s extensive multi-modal transport network.


By road: Manchester is at the heart of a comprehensive motorway network. Manchester’s M60 orbital motorway provides easy access from north, south, east and west. For parking, Manchester Central’s on site NCP car park is open 24 hours and the most convenient option.
Please see the NCP website for information on price and online booking

Local Transport

By rail: It takes a little over two hours to reach Manchester from London and Manchester also has direct connections to most major UK cities. Services arrive at Piccadilly or Victoria stations where passengers can connect with Metrolink trams for easy access to the city centre. Manchester Central is a 20 minute walk from Piccadilly Station or just five minutes by taxi. Alternatively, catch a connecting train to Oxford Road Station – just five minutes from Manchester Central on foot.
For groups of three to nine people, Virgin Trains offer a 20% discount off advanced ticket purchases.
To find out more visit:

I am travelling a distance for the event – where can I stay overnight?

There are over 2500 hotel bedrooms within a 5-minute walk of Manchester Central. Another 6000 are available in the wider city centre. Visit our accommodation listings for further information.

Can I hire a wheelchair at the event?

Wheelchairs can be hired for use within the venue. To enquire about bookings and availability, contact the First Aid department on + 44 (0)161 834 2700 ext. 2211 or email. Bookings should be made in advance as availability cannot be guaranteed otherwise. Please note that Manchester Central wheelchairs must not be removed from the venue.

What is wheelchair access like at the venue?

The event is all on one level so accessible

Will there be anywhere to buy food while I’m at the exhibition?

Yes, there will be a cafeteria on the exhibition floor and on the Gallery level.

Can my children visit the event with me?

No, please note that attendance at debates and workshops is restricted to over 18 years olds. Please note we have no crèche or child minding facilities.

Are pushchairs allowed into the exhibition halls?

Unfortunately no, for safety reasons.

Are there any crèche facilities?


Is there a cloakroom at the event?


Will lunch be provided?

No, but there is a cafeteria located in the exhibition floor and one on the Gallery floor.

When is the next event after Live Manchester in April?

Community Care Live London 2017
26-27 September 2017
The BDC, London


Comments are closed.