Connexions service wins users’ backing

More than 90 per cent of young people who have used the Connexions
service were very or fairly satisfied with the help they received,
according to research published this week.

The first national survey of the scheme for those aged 13 to 19,
commissioned by the Department for Education and Skills, shows that
98 per cent thought Connexions staff were very or fairly
friendly.

More than 16,000 young people who used the first 15 Connexions
services set up in 2001 were interviewed for the research.

It also finds that 68 per cent felt the service had helped them
make decisions about their future and that 90 per cent felt it had
a lot to offer.

Most respondents used the service to discuss education or work
issues, with 86 per cent discussing jobs or money. About 11 per
cent wanted help with stress and 10 per cent with alcohol and drugs
problems. 

– Report from www.dfes.gov.uk/research