Fuel suppliers told to do more to help

    Fuel companies should be banned from disconnecting supplies
    unless they do more to protect vulnerable customers, say MPs.

    In a report, the House of Commons trade and industry select
    committee calls for companies to give more support to poorer
    customers to prevent the need for disconnection. Failure to do so
    should result in legislation banning disconnections of domestic
    fuel supplies.

    It follows the high-profile case in 2003 of a pensioner couple
    who died after having their fuel supplies cut off, and evidence of
    people being disconnected because of a failure to identify them as
    vulnerable.

     

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