Organising staff’s Christmas rota. Giles Gardner reports from Devon Council
Blow hot and cold
Whistle while you work
The Big Issue’s John Bird explains why he is an unofficial social worker
Management and ethics: how staff should air their views. By Meic Phillips
Complaints procedures: what are the implications of the new regulations for social services?
Why joint commissioning isn’t the be all and end all of service management
Commissioning – How managers can avoid costly failures
Team building can reduce stress
Organisational culture is crucial to improving social care management
Networking for public information officers
Fashion victims
All good sense
Relative merits
Care home brings down agency staff bill
Listen and Learn
Closing remarks
Bargaining power
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