League table reveals top home care providers

The top home care providers in England have been revealed in a “league table” based on compliance with Care Quality Commission standards.

Home Instead Senior Care has been revealed as the top performer in Laing & Buisson’s analysis of CQC performance, with 97.8% of its 109 branches being fully compliant with core standards covering care, safeguarding, staffing, management and respect for service users. The US-based company, which has about 900 independent franchises across the world, was followed by the charity Mencap, 93.4% of whose branches were fully compliant.

Laing & Buisson also revealed those councils where all inspected home care branches were compliant with standards. They were Bolton, Bedford, Bury, Hammersmith and Fulham, Knowsley, North Lincolnshire, North East Lincolnshire and Redcar and Cleveland.

The market analysts’ care compliance monitor for home care will be updated every quarter, based on CQC inspection results across the approximately 8,000 home care branches in England. Laing & Buisson said the tool filled a gap in performance information created by the abolition of CQC’s quality ratings for care providers in 2010.

The regulator plans to reintroduce ratings next year for adult social care providers.

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