Store chiefs to hear disability issues

Supermarket bosses are to meet senior personnel from the Family
Fund to discuss research which shows that one in six families with
severely disabled children find it “impossible” to use
stores.

A Mori survey commissioned by the charity also reveals that 20 per
cent of families regard it as “very difficult” to do their weekly
shopping – and 60 per cent said “it isn’t easy”.

Marion Low, the charity’s chief executive, said supermarkets could
introduce bigger trolleys with seats for older children, design
wider aisles and checkouts, and provide “personal shoppers” trained
in the needs of disabled people.

Low also called on the supermarket chains to waive the fees for
using internet shopping. Three-quarters of the 100 families
interviewed for the poll said they would use the internet to do
their shopping if it was made easier for them.