Dial 999 and don’t go to hospital

    A specialist 999 service to deal with calls that are not
    immediately life-threatening is being piloted by Kent social
    services this month.

    The 24-hour unscheduled care desk, set up in partnership with Kent
    ambulance and local primary care trusts, aims to reduce unnecessary
    hospital admissions of older people by providing alternative care
    in the community.

    Suitable 999 calls will be diverted to the desk, where paramedics
    will arrange, with the caller’s permission, for admission to
    community hospitals and rehabilitation or respite care homes. Also
    on offer are care at home by paramedics, rapid response teams of
    domiciliary carers and therapists, and night nurse and social care
    sitting services.

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