Invitation to negotiate outcome based homecare

The London Borough of Waltham Forest is working with its service users to both improve and re-commission its homecare services. Up until now the service has been a traditional activity based model, but needs to be transformed into an outcome based model which supports people to live independently and promotes a better quality of life. In order to realise this new service vision the Council wishes to select up to four partners with whom it will make this critical three-year journey.

The partners will join with the Council in establishing “The Outcomes Partnership” which will be the engine of change. Underpinning this Partnership will be legal contracts that will be let in four lots of approximately £1 million p.a. each. However, it will be an objective of the Partnership to reduce the level of services demanded over the life-time of the contracts, as service users are enabled to become their own commissioner in accord with the personalisation agenda.

It is unlikely that any single provider will be able to provide all the different elements of the service, which will range from preventive services through to integrated packages of health and social care, which will be jointly commissioned by the Council with the Waltham Forest PCT. The Council is therefore happy to accept proposals that are based on a consortia model and in particular, one where there is a ‘main contractor’ with a supply chain of ‘sub-contractors’.

An Information Memorandum has been produced which sets out the vision in more detail and the bidding process leading to contract award. The Information Memorandum includes a request form for a Pre-Qualification Questionnaire. The PQQ will only be sent to Organisations whom meet a minimum set of criteria that are set out in a self-declaration on the request form.

The closing date for completed PQQ’s is Wednesday 18 June 2008.

For a copy of the Information Memorandum and other background documentation