Community Care’s cookie and privacy policy

This website is owned and operated by Reed Business Information Limited.

Information we collect from our customers and users of our websites may be used in the following ways.

Subscription Services
Personal information provided as part of the registration process for any publication, product or service is used to manage your subscription and to enable us to provide a better service.
 
Payment details
Any information provided by you in connection with any transaction regarding your credit or debit card numbers, expiry date and billing or delivery address will be used by us to process the transaction. These details will be stored on a secure server and may be used by us to facilitate and personalise future transactions with you. If you do not wish us to store and use the information for future transactions, please contact us.
 
Contact details
We will use contact details provided by you as part of any registration process (i.e. your name, job title, telephone and fax number and your e-mail and postal addresses) to provide any product or services requested by you and also to tell you about important changes to relevant subscription services and their functionality.

Contact details other than e-mail addresses will be used by us and by our associated companies to provide you with information about other services and products which may interest you and may also be disclosed to third party businesses and advertisers for the same purpose. If you do not wish to be contacted for this purpose, you may register your preferences by clicking here.

We will not use or disclose your e-mail address for marketing purposes unless you have agreed that we may use or disclose it in this way. You may at any time opt-out of receiving further e-mails or alter your registration details by managing your account here.

Voluntary Information
We may ask for further information about you as part of online surveys or if you enter any competition or other promotional feature. This information will be used to enable us to improve the relevant publication, product or service and may also be disclosed to other companies as specified in the relevant promotion.

Statistical information

Aggregate statistical information provided by us to our advertisers or others regarding sales or website usage will not include personally identifying information.
 
Security
Your personal data will be held on a secure server. Our sites are equipped with the latest security devices/firewalls.
 
Access to Data
Under the Data Protection Act 1988 you have the right to be told what personal information we hold about you on our databases. You should write to us, attention Company Secretary at the following address: Quadrant House, The Quadrant, Sutton, Surrey SM2 5AS. UK stating your full name, your address and any of our publications or services to which you know you subscribe. A small administrative charge may be made for fulfilling this request.

Privacy information for job seekers: profile and CV information

Some of our websites offer you the ability to create a profile and upload a CV to our database. Your profile and CV may then be made available for searching, viewing over the internet and downloading by our customers. These may be direct recruiters, employment consultants or other organisations. Customers who request CVs matching your profile to be sent to them may receive your CV and profile via e-mail or CD Rom. Some of our customers may be located in countries outside the European Economic Area.

Your CV can only be viewed by a customer if you have consented to this within the profile section. You can choose to prevent our customers from accessing your personal details, CV or profile.

You can also choose to make your personal details and your CV anonymous, while having your profile available to be searched by recruiters. You can then choose to reveal yourself when you reply.

IMPORTANT: Your current employer may be one of our customers, or a client of one of our customers. We cannot restrict the customers who will access your CV or profile on our database and cannot be held responsible for any eventuality.

If you choose to create a profile and upload a CV to our database, we rely on you to ensure that your details are kept up to date. You should update your CV at least every six months, particularly if your contact details have changed. Once your profile and CV are on our database we will contact you every six months using your most recent contact details to ask whether you want it to remain there. If we do not hear from you, your profile and CV will be removed from our database.

We reserve the right to remove from our database CVs or profiles which include any content that we consider illegal or offensive.

We may use aggregated data to identify employment trends across different industries, such as salary averages. This information will not be capable of being linked to any personally identifying information about users.

If you create a personalised account on any of our websites it will be protected by your password and may only be accessed by you. It does not form part of our database available for searching or access by our customers. You can delete your account at any time.

Use of cookies by communitycare.co.uk

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Communitycare.co.uk requires cookies in order to operate fully and works with third party advertisers who place cookies on your computer to serve and target advertisements more effectively.

Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org.

Further information about the cookies used by communitycare.co.uk is provided below.

Cookies used by communitycare.co.uk

The following cookie categories are based on the classification presented in The International Chambers of Commerce (ICC) Cookie Guide

Category 1: Strictly necessary cookies

These cookies are strictly necessary to provide services that you have requested.

Category 1 cookies used by communitycare.co.uk:

• Login status to identify you as being logged in to our website
  
• Load balancing cookies may be used to distribute load across our web servers – to ensure our websites perform well and give you the best possible experience
  
• User subscription and data subscription cookies allow us to ensure that you can access resources which you have registered or paid for

Category 2: Performance cookies

These cookies collect information about how visitors use our website, for instance which pages visitors go to most often. The information collected by these cookies is aggregated, so these cookies don’t collect information that identifies a visitor. The information collected is anonymous and is only used to improve the way our website works.

Category 2 cookies used by communitycare.co.uk:

• Web Analytics Google Web Analytics and Site Catalyst cookies are used to improve the design and user experience of our website by providing statistics on site usage and pages visited.

Click on this link to opt out of Google Web Analytics.
Click on this link to opt out of Site Catalyst HBX Analytics.

• Embedded Videos: most videos on communitycare.co.uk are hosted on Vimeo and YouTube.

These sites use cookies to collect video statistics and improve site experience.

Category 3: Functionality cookies

These cookies allow us to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more relevant features.

Category 3 cookies used by communitycare.co.uk:

• User preferences preference cookies remember settings you’ve applied to this site such as layout, default views, search filters, number of search results per page, video bandwidth etc…
  
• Optimizing user experience: remembering recently viewed pages, remembering your last search term
  
• Login information: login cookies may be used to communicate your login details across pages of this website. This data is encrypted and not shared with third parties

Category 4: Targeting or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

Category 4 cookies used by communitycare.co.uk:

• Targeted advertising

Advertising cookies are used by third parties to gather and send information to other websites so that they can present you with adverts you may be interested in.

These cookies can be linked to clicks on ‘like’ or ‘share’ buttons, which may be used on this site.

The following third party advertising networks are used by communitycare.co.uk:

• Doubleclick (Google)
• Adtech
• Disqus.com
• Sharethis

You may choose to decline these cookies by visiting the following sites.

• Network Advertising Initiative opt-out page
• Google advertising opt-out page
• Adtech opt-out page
• Sharethis opt-out page

In addition, third party advertisers run adverts on communitycare.co.uk and use their own advertising networks.

If you would like to block cookies being set by third party networks you may do so through the preference settings on your browser.

• Campaign tracking

Campaign Tracking cookies are used to monitor how effective adverts, promotions and e-newsletters are. Communitycare.co.uk traffics its own campaigns through:

• Doubleclick (Google)
• Adtech
• Site Catalyst
• Eloqua

You may choose to decline these cookies by visiting the following sites:

• Google advertising opt-out page
• Adtech opt-out page
• Eloqua opt-out page
• Site Catalyst opt-out page

In addition, third party advertisers run campaigns on communitycare.co.uk.

If you would like to block cookies being set by third party networks you may do so through the preference settings on your browser.

To contact us about the use of cookies on this site please email eucookies@rbi.co.uk