A social worker who always remembers the cake: this week’s hero

Lorraine Brown, a social worker for the adult services’ community team in Crawley, is this week’s social work hero.

She has been praised for her sense of humour, kindness and thoughtfulness towards her colleagues and striving to support all individuals to find the best solutions for themselves.

This article is part of Community Care’s Stand up for Social Work campaign. We’re standing up for social work by being honest, offering support and providing inspiration.

A team manager said: “Lorraine is a social work hero due to her commitment, diligence and person-centred practice within the diverse Crawley community.”

Her excellent social work skills were showcased in 2015 when a nursing home changed its registration and some residents had to move in a short space of time.

“Lorraine responded quickly and managed to support the residents with compassion and empathy, assessing their needs and supporting them to move to an appropriate alternative. This was a stressful and challenging time for the residents and their families and Lorraine dealt with the situation with aplomb, receiving compliments from those concerned for her dedicated practice,” a team manager said.

Another manager said she does all of her excellent work while knowing when staff have birthdays, or any other occasion worth celebrating, and ensures “an appropriate card [is] sent or a cake [is] bought!”

Lorraine, you are a social work hero and a box of chocolates is on its way to you.

Do you have a social work hero to nominate? Email luke.stevenson@rbi.co.uk.

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