Carers need more support from social services

    Ninety-six per cent of carers lack support from social services
    in emergencies, according to a survey published today,
    writes Maria Ahmed.


    The research by national charity Carers UK finds that many
    carers are faced with delays and “red tape” when
    accessing support in crisis situations.

    Problems include shortages in available social workers and
    emergency services, as well as low provision for carers who do not
    meet eligibility criteria.

    The survey examines 1,207 cases where carers do not receive
    “adequate” support or replacement care.

    Carers also report frustrations that social services close case
    files too early “if they did not anticipate any further
    changes”, leaving the carer requiring another separate
    assessment in the event of a subsequent emergency.

    The report says: “At the root of the problem is that
    carers are not treated as partners in care, with services available
    to support them through the ups and downs of life. The social care
    system is working at full capacity, which means services are
    struggling to respond to emergency situations, leaving carers to
    deal with the fallout.”

    Responding to the survey, Association of Directors of Social
    Services former president Andrew Cozens admitted social services
    should work more closely with local carers’ groups to ensure
    better emergency provision.

    He added that he hoped the adult green paper on social care
    would look at simplifying access to emergency services without the
    need for complex assessments.

    47 MPs have signed an Early Day Motion tabled this month calling
    for the government to look into increasing support for
    Britain’s six million carers as a matter of urgency.

    Report from


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