Child Support Agency failing, MPs warn

    The Child Support Agency is failing over half a million children
    and should be scrapped if it does not get tougher with non-resident
    parents and improve its management, writes Mithran
    Samuel.

    The report from the work and pensions select committee also had
    tough messages for the government, calling for its planned 25 per
    cent reduction in CSA staff to be halted.

    Chair Sir Archy Kirkwood said: “The CSA is operating on
    borrowed time. Rapid, radical action is needed if the Department
    [for Work and Pensions] is to deliver a service that children
    deserve.”

    The report blames senior managers for failings in the
    implementation of the agency’s new IT system and a lack of
    guidance and apparently inadequate training for frontline
    staff.

    Report from
    http://www.publications.parliament.uk/pa/cm200405/cmselect/cmworpen/44/44i.pdf

     

    More from Community Care

    Comments are closed.