Management, Care, and Support Services in Extra Care Sheltered Housing Schemes in Greenwich

New AssetThe London Borough of Greenwich Directorate of Adults & Older People’s Services (DAOPS) invites expressions of interest from potential providers of

Management, Care, and Support Services in Extra Care Sheltered Housing Schemes in Greenwich

Greenwich DAOPS is seeking an experienced organisation to provide management, care and support in up to 4 new Extra Care Sheltered developments, anticipated to become available as follows:-

  • Scheme 1 is already open and offers 57 units
  • Scheme 2 opens October 2009 and offers 43 units (includes 8 units for short stay use)
  • Scheme 3 opens in April 2010 and offers 58 units
  • Scheme 4 is in the planning stage – projected opening date 2013/14 offering up to 170 units

    Extra Care Sheltered Housing aims to meet the housing and support needs of older people and people with disabilities who want to live independently in the community for as long as possible.

    It is anticipated that this will be an initial contract for a 5 year period with the option to extend for a further two (2) separate years. The approximate contract value may range from £800,000 to £1,000,000.

    Greenwich DAOPS is working with Registered Social Landlords in these developments. In Scheme 3 only, the RSL is seeking a separate agreement with the provider to deliver housing management services on behalf of the Landlord, and you will therefore need a proven track record of delivering these services to vulnerable residents, and would preferably be an RSL.

    The successful provider must be able to demonstrate the following:

  • A proven track record, of at least 5 years, of providing and managing a personal care and support service to vulnerable people in an Extra Care setting including people with dementia.
  • Be financially viable
  • Have competent administrative, management and financial policies and procedures to manage and monitor the service.
  • Have effective employment policies
  • Have effective policies for staff and managers including supervision, personal development and training.
  • Have effective policies to ensure the health and safety of all users of Extra Care facilities.
  • Registration with Care Quality Commission (formerly CSCI)

    Greenwich DAOPS will be using an Open Procedure with a phased evaluation process:

    Phase 1

    Health and Safety
    Business Continuity Management/Sustainability

    Phase 2

    Service Provision Model
    Competence and capacity to provide operational management

    Organisations wishing to express their interest in providing this service should write to Shaun Fortune, 2nd Floor, Riverside House East Building, Woolwich High Street, London SE18 6BU.

    Closing date for expression of interest is noon on 13th October 2009

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