Two care home providers and a care home have been praised for their compassionate staff, strong leadership and ability to meet service users’ physical and emotional needs.
They are the only adult social care providers to achieve an ‘outstanding’ grade so far under the Care Quality Commission’s (CQC) new ratings system.
The Prince of Wales House in Ipswich and home care companies Home Instead Senior Care, in West Lancashire and Domiciliary Care East Devon, based in Exeter, have all received the top rating for their provision of adult social care.
Andrea Sutcliffe, chief inspector of adult social care at the commission, said: “Each one has demonstrated that excellent care is being provided by dedicated and committed staff who are passionate about making a difference for the people they support.”
The CQC plans to award a rating of ‘outstanding’, ‘good’, ‘requires improvement’ or ‘inadequate’ to every adult social care service in England by March 2016. Services are rated based on how they perform against five key questions: is their service safe, caring, responsive, effective and well-led.
A total of 350 services have been inspected nationally since October 2014, 245 were rated good, 81 required improvement and 24 were deemed inadequate.