Name: Marilyn Hähn.
Job: Senior emergency planning officer,
How long in the job? Two and a half years.
Career highlight: Managing the Lancashire Red
Cross response to the arrival of the Kosovan refugees in 1999.
Best training ever done: Advanced diploma in
I didn’t get where I am today by:
Accepting that because it’s always been done that way,
that’s the only way to do it.
Over the course of my career, I wish I had:
Gained more qualifications.
The best move I’ve ever made was: Into
the social care world when I joined the British Red Cross.
The most painful lesson I’ve learned at work
is: You can’t help everyone. There will always be
people you wish you could have done more for and those who
don’t want help.
Me and my career: I co-ordinate Lancashire
Council’s response to emergencies, such as fire and flooding
when I would find accommodation for people whose homes are
affected. Much of my work entails planning. It’s satisfying
when this works and traumatised people feel better as a result. I
work closely with social services and have enormous respect for
them. Going into social care satisfied a need in me. It gave me
renewed respect for social workers, who are a super crowd in a
no-win situation. I still volunteer with the Red Cross. In January
I went to Thailand for a fortnight as part of a Red Cross
six-person support team for British people affected by the tsunami.
Our job was to support survivors through a difficult time and get
2002-current: Senior emergency planning
officer, Lancashire Council.
1998-2002: Community services manager, British
Red Cross, Lancashire.
1992-8: Administrator, British Red Cross,
1988-92: Events co-ordinator.
1975-88: Career break to raise children,
voluntary work with Girl Guides Association and British Red
1971-5: Exhibitions manager.