A care home failing to support its staff in caring for older people, including those with dementia, has had its contract with Nottingham City Council suspended.
The council suspended its contract with St Martin’s residential home after a Care Quality Commission (CQC) inspection found staff training in a number of areas, including fire safety, food hygiene and safe transportation of patients, was either lacking or out of date.
The care home was visited by the CQC in April during which it was found to be not meeting national standards of training and monitoring.
A return visit in the summer found the home still required improvement. A randomly selected sample of five staff files revealed only two had received any supervision since the previous inspection visit.
The inspection report said residents were being cared for by “staff who were not fully supported to deliver care safely and to an appropriate standard.”
A spokeswoman from the CQC said the suggested improvements were not part of a national drive to up training standards, but rather any issues flagged up were “germane to that particular service.”
She said: “The inspection was carried out to check on progress at the home following an inspection in April where CQC found the provider was not meeting some of the national standards. Our inspectors will return again unannounced to check on whether the required improvements have been made at the home.”
The regulator has issued warnings in relation to the care and welfare of people who use the service, and supports the care home’s workers in demanding that the provider make improvements.
Helen Jones, director of adult social care at Nottingham City Council, said: “We are aware of the three warning notices issued by the CQC to St Martin’s and have suspended our contract with the care home.
“We have an action plan in place with the provider which covers the areas for concern outlined in the report [and] we are having regular meetings with management at the care home to monitor the steps being taken to improve standards.”