The Care Quality Commission (CQC) today announced the first batch of adult social care ratings under the new inspection regime introduced earlier this month.
Speaking at the National Children and Adult Services Conference in Manchester, CQC chief inspector Andrea Sutcliffe said 21 out of the 31 adult social care providers inspected received a ‘good’ rating, which is the second highest possible grade.
Seven providers ‘required improvement’ and the remaining three were rated ‘inadequate’.
While more than two-thirds of services inspected this month were rated ‘good’, Sutcliffe said she found “huge variation” in the services inspected, meaning some were receiving care that was “frankly, not good enough”.
She reiterated the need to recruit and retain good staff to ensure consistently good services.
“This is a system-wide problem and it needs a system-wide approach,” Sutcliffe said. “When you add up the variability of services, the likelihood of people to experience poor care at some point is very high.”
The CQC aims to inspect all 25,000 adult social care services in England by March 2016.
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‘She reiterated the need to recruit and retain good staff to ensure consistently good services.’
Health and social services should have inspectors carrying out the interviews!
Personality tests and other tests should be done when recruiting applicants to ensure they are of a caring nature and applying for the right reasons. Rather than just being asked a few questions that anyone could answer.
I got a job as a home care worker and it was so easy to pass the interview! Luckily I do work within the healthcare sector as I am caring, compassionate and love what I do but I dread to think who else she hired.
Also when I did my shadowing for a week the staff were of unsatisfactory standard in my eyes; smoking in between visiting people, rushing in and out of their houses to have a break and not knowing what to do in an emergency etc!